What Choice and Possibility does OCC Bring Compared to What Else is Out There?

As an attorney, you have your choice of many different vocational counselors. At OCC, we know you are approached by new vendors all the time. We want you to know what we bring to the table that you will probably not find elsewhere.

We update you on your clients’ progress every step of the way. Our dynamic tracking practices tell you when your client has enrolled in a program and we keep you in the know with a monthly update as well. We follow when they begin their training, all the way through graduation, and any issues in between. If a client has a change of address or a major life incident such as a car accident or a death in the family, we will be in touch with you to keep you informed.

Another benefit to working with us is that all of your clients’ information will be in one place. With other services, once the client is enrolled in school, they are often forgotten. You may call a competitor of ours to get information about your client and you’ll hear “Let me find out for you.” Then you have to wait and sometimes they never get back to you, they just stall. At OCC you can quickly check in on multiple clients at once. All you have to do is call and we will be there to assist you. We aim to make it as easy as possible for you and your staff.

Having worked in a law firm for many years myself, I know how important it is to track this information securely and keep it accessible. At any given time, your office can call OCC and we will have notes about where your client is in the process of retraining and any other changes that may have happened. I have created a counseling service that runs like a law firm. There is a strong emphasis on data and process and great customer service is a priority for OCC. We won’t waste your time, energy, or money. Practicing law is challenging enough without having extra work thrust upon you.

Satisfying and maintaining professional relationships with existing clients are extremely important to the success of a practice. When your clients know that you are being informed, they feel cared for; you have a happy client. That happy client is going to bring their friends and family to you when they need an attorney.

The other vendors that approach you will tell you they are the best choice. The question you need to ask yourself is what the best choice is for your client, your office, and your bottom line. Does this vendor have the manpower to call your clients as often as they need to be contacted? There are so many counseling services just starting out that simply do not have enough time to do everything that needs to be done. Your clients deserve more than they can deliver.

As you know, it takes many hours of work to take a client from the beginning of the process to the end. We know that you have a choice. We know other people are knocking on your door. We want to spotlight the differences between individuals, small startup companies, and us.  OCC is experienced, established and has proven processes in place. We are invested in taking injured workers from frustrated to inspired and then onto successful and thriving. This is our goal for each of your clients.